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From125US$ /night
Check-in
03Sept2025Select date
Check-out
04Sept2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

28 North Franklin Street, Chicago, Illinois, United States, 60606

Rooms with Separate Areas

Hyatt Place Chicago/Downtown - The Loop offers 206 air-conditioned rooms with separate sleeping and living areas. Each room includes a Hyatt Grand Bed, 42-inch flat-screen cable TV, sofa, refrigerator, laptop-friendly workspace, and free WiFi. Private bathrooms have showers with complimentary toiletries and hair dryers. Family and quadruple rooms accommodate additional guests with sofa beds.

On-Site Dining Options

The Bar serves regionally inspired food, premium alcoholic beverages, and specialty coffee drinks. The Market provides grab-and-go items including snacks and salads for quick meals.

Fitness and Pool Access

Guests have access to a fitness center with Technogym equipment and an indoor pool for swimming. The hotel also features a shared lounge and TV area for relaxation.

Heart of Chicago Location

Located in the Loop, the hotel is 0.5 km from Willis Tower and Chicago Riverwalk. Millennium Park is 1.5 km away, and Chicago Union Station is a 15-minute walk. The Washington/Wells Metro Station is 0.5 km from the property.

24-Hour Guest Services

Services include a 24-hour front desk, business center, express check-out, concierge assistance, and baggage storage. The hotel offers bicycle rental and meeting rooms. Safety features include carbon monoxide detectors, smoke detectors, and a security system.

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Queen Room Two Queen Beds Sofa Bed
Max:
2 persons
305 sq. feet 
Bed options:
2 King Size Beds
Shower
Heating
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King Room Sofa Bed
Max:
2 persons
360 sq. feet 
Bed options:
1 King-size bed
Shower
Heating
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Queen Room Two Queen Beds View
Max:
2 persons
305 sq. feet 
Bed options:
2 King Size Beds
Shower
Heating
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Check Dates & Room Rates

See what's available for your travel dates

Getting around

All Transportation Options at a Glance

City Centre
Chicago2700 ft
Airports
Midway International (MDW) 10.1 mi
Chicago O'Hare International (ORD) 17.7 mi
Train
Ogilvie Transportation Center1700 ft
Underground
Washington/Wells700 ft
Clark/Lake1700 ft
Bus
Bus stop400 ft

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

General

  • No smoking on site
  • Free Wi-Fi
  • Car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Cycling

Services

  • Housekeeping
  • Car hire
  • Laundry
  • Grocery shopping service
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Curtains
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Location

28 North Franklin Street, Chicago, Illinois, United States, 60606
Map view
28 North Franklin Street, Chicago, Illinois, United States, 60606
Nearby
233 S. Wacker Drive Entrance on Jackson Blvd
Skydeck Chicago
1500 ft
233 S Wacker Dr
Willis Tower
1500 ft
100 E. Wacker Drive
Chicago Riverwalk
1300 ft
50 W Washington St Richard J. Daley Plaza Civic Center
Picasso Statue
1900 ft
Art object
Miro's Chicago
1900 ft
Restaurants
Billy Goat Tavern
100 ft
330 S Wells St Lbby 1
Naf Naf Grill
100 ft
309 W Washington St
GRK Greek Kitchen
500 ft
219 W Washington St
Stocks & Blondes
700 ft
40 N Wells St
The Eastman Egg Company
900 ft
23 N Wacker Drive
Halsted Street Deli
500 ft
1 S Franklin St Apt S
Noodles & Company
500 ft
1 South Franklin St.
Sixty Five Chinese Restaurant
900 ft
201 W Madison St
Corner Bakery Cafe
1400 ft
222 S Riverside Plz Chicago Union Station
Bombay Wraps
900 ft
122 N Wells St
Market Creations Cafe
900 ft
20 N Wacker Dr Civic Opera House
Cardozo's Pub
800 ft
170 W Washington St Ste LL

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 2 reviews
8.2
8.2/10 based on 3921 reviews
Michael
United Kingdom, December  2023
7.6/10

I had a wonderful stay at the hotel. The rooms were cozy and well-equipped, offering a great view of the city. However, the service fell short with staff seeming unaware of some requests. The location was fantastic, right in the heart of downtown, making it super convenient for exploring. The dining options were a bit repetitive during my 5-day stay. Overall, a decent hotel with room for improvement.

Rooms
8.0
The room on the 9th floor was lovely, with a comfortable couch, a large TV with Chrome Cast streaming, and a nice view of the streets below.
Service
6.0
The staff members were friendly overall, but there were instances where they seemed unaware of our requests.
Location
9.0
The hotel's location in downtown was excellent, close to various attractions, train and bus stations, and theaters.
Dining
7.0
The dining experience was decent with a nice modern spread, but the options became repetitive over my 5-day stay.
Facilities
7.0
Allen
United States, July  2023
8.6/10

My stay at the hotel was fantastic! The rooms were some of the best I have seen in a long time - clean, modern, and with a great view. The service was attentive and professional, even with the hotel being busy. The location was amazing, with very nice views from my suite. The dining experience was very good, with a great variety of options, although there could have been greater variety. Overall, a wonderful stay with excellent value for money.

Rooms
9.0
The rooms were large, comfortable, clean, and very modern.
Service
8.0
The staff were really helpful and attentive, despite being busy.
Location
9.0
The location was fantastic, with very nice views from my suite.
Dining
8.0
The dining experience was very good with a great variety of options, but could have had greater variety.
Facilities
9.0
The facilities were top-notch and added to the overall experience.
modern rooms
limited dining variety
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Check-in
03Sept2025Select date
Check-out
04Sept2025Select date
Rooms and Guests2 Guests, 1 Room